Emergency HVAC Service
HVAC emergency in the middle of a January night — we answer.
About this service
A heating failure in Ohio winter is a genuine emergency — especially for families with young children, elderly relatives, or anyone with health conditions sensitive to cold. Foster's Heating & Air provides emergency furnace and heat pump repair across Stark, Summit, and Portage Counties. We answer emergency calls during business hours and schedule same-day service whenever availability allows. Emergency service includes full diagnostic, written repair quote, and immediate repair work when parts are available. No emergency fee surcharge — just honest pricing for urgent situations.
Process
How it works
Here is what happens when you schedule emergency hvac service with Foster's.
Call the shop directly — emergency calls are handled by a live person, not an automated system.
Describe the situation — no heat, gas smell, carbon monoxide alarm, or full system failure.
Same-day service is dispatched when technician availability allows — we prioritize customers with no heat.
Emergency diagnostic and repair work proceeds immediately with written quote provided before work begins.
Signs you need this service
- No heat from vents when the thermostat is calling and the furnace has not ignited
- Gas smell near the furnace — do not wait, leave the home and call from outside
- Carbon monoxide alarm has activated — evacuate immediately and do not use any gas appliances
- Furnace is making loud bangs or rumbling sounds during ignition — could indicate delayed ignition or heat exchanger stress
- Water pooling around the furnace — turn off the water supply and call immediately
- Electrical burning smell from the furnace or air handler — turn off the system at the breaker and call
Common causes
- Failed ignitor leaving the home with no heat on the coldest night of the year — most common emergency we respond to
- Lockout from a failed flame sensor or pressure switch — sometimes resolved with a simple reset after the failed component is replaced
- Gas valve failure preventing gas from reaching the burner — requires professional replacement
- Blower motor failure leaving the home cold even when the furnace is producing heat
- Thermostat failure sending wrong signals or no signal to the furnace — easiest to diagnose and rule out first
What to expect
Working with Foster's Heating & Air
We answer emergency calls with priority dispatch. Our technician arrives with additional diagnostic equipment and the most common emergency repair parts on the van. We diagnose the problem in minutes, explain your options clearly, and proceed with your approval. Emergency does not mean inflated pricing — we charge the same hourly rate as our regular service calls.
Coverage
Service area
Emergency HVAC service for homeowners in Canton, North Canton, Akron, Massillon, Louisville, Alliance, Ravenna, Stow, Barberton, Streetsboro, and all surrounding Stark, Summit, and Portage County communities.
Questions
Emergency HVAC Service FAQs
What counts as an HVAC emergency?
A no-heat situation in winter months is our primary emergency. A gas smell or suspected carbon monoxide leak is handled as a life-safety emergency — evacuate and call us from outside. A cooling failure during extreme summer heat is treated as urgent for customers with health concerns. A thermostat failure or failed component that leaves the system in a safe but non-working state is handled same-day but not necessarily after-hours.
Do you charge extra for emergency service?
No. We charge the same hourly rate for emergency calls as we do for scheduled service. There is no overtime, no after-hours surcharge, and no emergency trip fee. We believe emergency pricing should not be a barrier to getting your heating or cooling restored.
My furnace is not working — what should I check before I call?
Check the thermostat is set to heat mode and at a temperature above room temperature. Check that the furnace door is properly closed — some models have a safety switch that prevents operation if the door is open. Check the circuit breaker. Check the filter — a completely clogged filter can cause the system to overheat and shut down. If you smell gas, do not call — evacuate the home first.
How quickly can you get here for an emergency?
Emergency service is dispatched same-day during regular business hours. We prioritize no-heat calls. After hours, we maintain an on-call technician for genuine life-safety situations — gas leaks and carbon monoxide concerns. For non-life-safety emergencies, we schedule first thing the following business morning.
Can you help if my heat pump is failing in winter?
Yes. Heat pump failures in winter leave you without both heating and cooling. Our technicians diagnose heat pump issues including reversing valve failures, defrost board problems, compressor issues, and refrigerant charging. Heat pumps in Ohio winter conditions are one of our most common emergency service calls.
Related services
Other services we offer
Furnace Repair
Warm home or your money back — same-day furnace service across Stark County.
coolingAir Conditioning Repair
Fast relief when your A/C goes out — diagnosis and repair same day.
installationHVAC Installation
Correct equipment sizing and professional installation — not just the lowest price.
Ready to schedule emergency hvac service?
Call the Louisville shop or request an estimate online — same-day service available across Stark, Summit, and Portage Counties.